In the fast world we live in, new businesses crop up every day. While this is good for the general economy and the benefactors of that business, it only presents the age-old consumer dilemma: Are they legitimate?
Consumers in the present age have way more options available at their fingertips than all other past generations combined. There is just so much variety in the world and most at such unbelievable bargains. As a jewelry consumer, it is necessary now more than ever before to conduct due diligence in terms of research on pieces that you put your money into. This here is one on Nihao Jewelry.
Is Nihao Jewelry Legit?
At the beginning of the search, most information you will find on Nihao jewelry will not be very positive. However, as you read on, you can begin to see more enthusiastic comments of people with testimonials expressing how happy they are to have chosen Nihao as their supplier. Many customers compliment them on their very accessible and quick-response customer service commending them for being helpful at an unfortunate situation during purchase and assuring them of future business. Other people come online with photographic evidence of items they have bought proving to the world that Nihao is an actual business that delivers as it promises.
Jewelry
Looking through their catalogues will make it clear that Nihao is all about variety in trendy and edgy designs. While most of their material is admittedly of alloy quality, you as the buyer should be able to measure your expectations and be realistic about what is possible and what is not. Nihao have a collection of differently coated jewelry pieces but they unfortunately do not disclose their exact components on the website. Maybe an email could be all that’s needed to provide you information which will help you define what metal alloy you are purchasing. Otherwise, the designs on their earrings, rings, bangles and even brooches are simply to die for. They come in so many brilliant colors and with some meshed with beautiful stones of emerald, sapphire, ruby and moonstone. Others are blended with leather or cloth or shells and embedded with rhinestones making them truly pop out to the eyes and this is a good thing for all customers.
Bags
Nihao have a unique and almost standard bag type and size that they feature on their site. They are really popular with the cross-body bag that is also quite small in size, comes in very fancy designs and in all colors imaginable. These tiny carry-ons are a girl’s best friend. Nihao knew what they were doing by strategically positioning these bags as part of their market segment.
Fine Jewelry
Nihao offer a range of fine jewelry pieces that range in type of material used in their production. In their store you are guaranteed to find rings made of Silver 925, Stainless Steel L316, Titanium, natural stone, copper and zircon and crystal materials. They also provide an option for customized pieces which you can order online. Customizing a piece gives you the chance to engrave personal messages on the item which makes for a perfect birthday, wedding or anniversary gift.
Hair Accessories
Their collection of rhinestone embedded bows and ones wrapped in interesting and fancy designs is extremely attractive and definitely irresistible. They have an array of different material, colors and finishing on over 4 designs. More than just bows, they have bands and clips too.
Clothing
While Nihao do really well in terms of jewelry product range and quality, there is equally great variety and choice in their clothing department. Men, women and children can get items of daily wear and play in the home. Anything from scarves, swimwear, underwear and shoes are available on their online store. Even more exciting is that Nihao feature products from different cultures so you get great quality pieces from around the world. So far, their product range includes pieces inspired by Mexican, European and American cultures.
Discounts
They have a measure of scale that rewards discounts based on how much money you have spent buying products from their site.
Branding and Packaging
If you would like to receive your packages with your business brand, you can pay to have this done for at least 240 pieces in one design.
Shipping
When your order is good and ready, all you have to do is to facilitate payment to release it for shipping. There are several modes of payment that you can chose from which are either Credit Cards or through bank or PayPal deposits. They use DHL for their shipping but if you have a private shipping company that you would like your goods to come through, all you need to do is notify them and they will carry it out.
You should get your package within 10 days regardless of your location. Shipping costs depend on weight of the package and tariffs are fixed so that the more weight your package is, the lesser you have to pay. For tracking purposes, Nihao send their customers a notification email with their package’s order number when the goods are dispatched.
Affiliate Program
In keeping with their promise to grow with their customers, Nihao have an affiliate program that encourages customers to sign up as their jewelry retailers and earn a 4 to 8 percent commission on sales.
Where exactly is Nihao Jewelry Located?
There are some unclear claims that Nihao have made about their services that we wish could be cleared out sooner. Nihao claim to have a Trustpilot account but no records are available to confirm that. Trustpilot is a consumer review website which allows for freemium services to businesses enabling them to keep track of and publish their customer reviews. Companies subject themselves to this in order to gain, measure and manage their brand integrity.
Nihao also has two websites that could be very confusing for customers. Lastly, it is still yet to be confirmed about the exact location of Nihao Jewelers because one site claims they are based in Hangzhou, Zhejiang another says it’s in Shenzhen, Guangdong Province. Other than that small matter, the business is as legitimate as they come.
Brief introduction of Nihao jewelry?
Nihao Jewelry was started in 2012 and has since grown into a giant manufacturer and distributor of all types of jewelry. They have a large collection of beautiful accessory pieces in many different chain types and with various pendants and charms to match.
Being a lead generator of designs, they are also an Original Design Manufacturer (ODM) and Original Equipment Manufacturer (OEM) of several large brands. They are not afraid to share their skillset with you and will offer to do your designs to your customized specifications and create packaging and labeling for your goods. All this at a reasonable fee of course.
Nihao promises to grow with you and to keep providing quality and trendy items at very affordable prices for its retailers and their end-users. With over 100,000 items to pick from at any given time and with a guarantee that they will be in stock as advertised, it is easy to see why they have gained such popularity within a short time.
As a risk-taker, Nihao have expanded their horizons making way for more than just jewelry on their online website and shopping store. Now they sport fashion clothes, bags and baby and mother accessories too. They clearly live up to their mission to be a one-stop shop.
Nihao make a great effort to avail themselves to their customers and by using systems in place such as WhatsApp, Instagram and Facebook posts and comments and emails as well have helped them stay engaged with their clients. Nothing is quite like a business with an added personal touch.
Attracting such a huge customer base translates to great connections and these have continued to reflect in the designs they are featuring on their website. More lately they have increasingly maximized their stock on cultural fashion jewelry from Korea, European and Mexican backgrounds.
This effectively increases their appeal to the mass market who would want to buy pieces that are of cultural significance whether for educational purposes or as a memoir or souvenir.
Unlike most other jewelry wholesalers who will ask for a minimum order quantity, Nihao have absolutely no limit and you can buy as little as is enough for you. This means that you don’t have to be a wholesaler to buy on their site and get it delivered to you.
Who are Nihao jewelry selling to?
Being more than just a jewelry store, Nihao has expanded their product line to include swimwear, clothing, shoes, bags, even mother and baby accessories! A look through their website and you will be captivated by the flood of images that will fill your screen. Their photography is definitely on the money and this further reduces any panic associated with buying from them.
They have tried to remain consistent with their Chinese culture projection on their designs and now they have collections categorized based on the origin of the pieces featured in their catalogues. These are so far, Mexico, Europe and the U.S.A.
Nihao’s target market cuts across all generations and circumstances. Whichever continent you are in and whatever item of fashion you may need, they are sure to have it in stock ready and waiting for payments and it will be shipped to you.
What are the pros and cons of Nihao jewelry?
Pros
- ODM and OEM manufacturer for top brands
- Great quality products
- New fashionable designs
- Easy access customer service
- Online shopping experience
- Over 100,000 in variety
- One stop shop
- Available for customized pieces
- Affordable prices
- Provides business support
- Interactive website
- Realtime communication on WhatsApp and Website chat window
- Flexible Payment modes
- Ships internationally
- No minimum order quantity requirement
- Reviewed on TrustPilot
- Available on social internet platforms like Facebook Instagram and YouTube
Cons
- Trades in alloy material
What is Nihao Jewelry’s Return and Exchange Policy?
Return Policy
Nihao work very hard and have a dedicated quality control team that checks all packages for quality before shipment. They further crush-proof their packages making sure that your goods arrive in their best condition. It is an unfortunate and rare occurrence to receive damaged or faulty jewelry.
If you have encountered a problem with your order on arrival, you must notify Nihao by taking a video or photo showing the problem and email or WhatsApp this evidence to them within three days to secure a return or exchange claim. Failure to submit apply for this return within 7 days of confirmed issue will nullify your claim and you will lose your money. To return your goods to Nihao, you will have to cater to the shipping costs and ensure that the goods arrive there within 15 days of making the claim. They will take care of the shipping back to you. Customers are advised to keep your receipts as proof of purchase and indicate your order number to ease with administration and processing of your products.
This refund is not applicable to swimwear, undergarments or bodysuits and there are a few conditions that must be adhered to if you want to get this refund;
- Items should have never been worn or washed
- They should not smell of deodorant or have any stains on them
Having satisfied this, your claim will be processed within 3 to 5 days upon arrival at their distribution center. Do not expect a cash payout however, Nihao will credit your account with your refund balance which will be available to redeem at any time in the future when you buy your next product.
Verdict
While Nihao seems like a fairly new party to the jewelry industry, they do have a flair to them that makes them stand out. They are open and detailed in their communication and they do try to include their customers in their business. Based on this extensive research, it is safe to say that Nihao Jewelry is a legitimate wholesale manufacturer of jewelry pieces using a variety of alloy metals.
