At SoqOfficial.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SoqOfficial.com, including any related media forms, channels, mobile websites, or applications (collectively referred to as the “Site”). Please read this policy carefully. By using the Site, you agree to the terms outlined here.

1. Information We Collect

We may collect information about you in various ways when you interact with the Site. This includes:

  • Personal Data: Information you voluntarily provide, such as your name, email address, shipping address, telephone number, or demographic details (e.g., age, gender, interests), when you register, subscribe to a newsletter, or participate in activities like surveys or message boards.
  • Derivative Data: Information automatically collected by our servers, such as your IP address, browser type, operating system, access times, and the pages you viewed before and after visiting the Site.
  • Financial Data: Payment-related information (e.g., credit card number, card brand, expiration date) if you make purchases or request services through the Site.

2. Use of Your Information

We use your information to improve your experience and deliver our services effectively. This may include:

  • Creating and managing your account.
  • Processing transactions and sending confirmations, invoices, or related updates.
  • Sending technical notices, security alerts, or administrative messages.
  • Responding to your inquiries, comments, or requests, and providing customer support.
  • Informing you about products, services, promotions, or events we think may interest you.

3. Disclosure of Your Information

We may share your information in the following situations:

  • Legal Requirements or Protection: We may disclose your information if required by law, to comply with legal processes, investigate policy violations, or protect the rights, property, or safety of ourselves or others.
  • Business Transfers: Your information may be shared or transferred during a merger, sale, financing, or acquisition of all or part of our business.
  • Third-Party Service Providers: We may share your information with third parties who assist us with services such as payment processing, data analysis, email delivery, hosting, customer service, or marketing.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, or similar technologies to enhance your experience on the Site. These tools help us customize content and analyze usage patterns. Personal information is not collected via these technologies unless you provide it. Most browsers accept cookies by default, but you can adjust your settings to reject or remove them. Note that doing so may affect the Site’s functionality.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • Access: Request copies of your personal data.
  • Rectification: Request corrections to inaccurate information.
  • Erasure: Request deletion of your data under certain conditions.
  • Restrict Processing: Request limitations on how we process your data.
  • Object to Processing: Object to our use of your data in specific cases.
  • Data Portability: Request that your data be transferred to you or another organization.

To exercise these rights, please contact us using the details below.

6. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information. However, no security system is completely secure, and no data transmission method is entirely risk-free. While we strive to safeguard your data, we cannot guarantee absolute security.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operations. Updates will be posted on this page, and we encourage you to review it regularly. Significant changes will be communicated as required by law.

8. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our privacy practices, please contact us at: [email protected]